Refund policy

If you have any questions about your order, please contact us at hello@endurenutra.com and our support team will be happy to assist you.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days of receiving your order so we can review the issue and make it right. When reaching out, please include your order number and clear photos of the issue.

Non-Returnable Items

Due to the nature of our products, all chocolate and food items are non-returnable. This is to ensure product safety and quality.

We are unable to accept returns on:

  • Perishable food items

  • Opened or used products

  • Custom or special-order items

  • Personal care products

  • Hazardous materials, flammable liquids, or gases

Refunds & Resolutions

If there is an issue with your order, we encourage you to contact us. In eligible cases—such as damaged, defective, or incorrect items—we may offer a replacement or refund, at our discretion.

Refunds, if approved, will be issued to the original payment method and typically processed within 5–10 business days after approval.

Contact Us

If you have any questions or concerns about your order or this policy, please contact us at:
Email: hello@endurenutra.com